Thierry Nguyen

Thierry Nguyen

male · 45 ans · Divorced · 2 children

Belle de Mai, Marseille (Bouches-du-Rhône), France

Facilities maintenance technician in public hospital · full-time permanent contract

"If the deal is real, show me the proof and the numbers."

About

Thierry is a 45 year old facilities maintenance technician in Marseille, based in Belle de Mai, defined by his discipline and pride in bargain hunting. He runs his life on routines: mobile first price checks, Dealabs threads for validation, and purchase windows timed around soldes and Black Friday. The tension is constant between stability for his kids and the urge to upgrade tools and tech without breaking the budget or feeling foolish. He converts when an offer is explained step by step, stacked with cashback and free delivery, and backed by credible reviews rather than glossy storytelling.

Urban Mainstream Budget-constrained Deal seeker Mobile first
10% Purchasing
Power

Why is this persona strategic?

Thierry is strategic because he behaves like a distribution node: when he believes a deal is genuinely optimized, he shares it in forums and Facebook groups, creating low cost word of mouth. He is also reachable across retail media and promo ecosystems, where clear mechanics like coupon codes, Click and Collect, and cashback can trigger fast action despite low income constraints. Winning him requires transparency and proof, but once convinced he can drive repeat purchases around predictable promotional moments.

What defines his socio-economic situation?

37%

expected average discount for an offer to feel attractive, so he ignores small markdowns and waits to stack promos

BCG 2024, France 18-75
Socio-Professional Skilled technician

Blue collar skilled role with hands on technical responsibility, stable but not high earning, often shift based in healthcare facilities.

Annual Income
€22–32k/year

Low household income for an urban renter with two children in shared custody, leaving limited room for unplanned spending.

Education Upper secondary vocational

CAP or BEP level vocational qualification, typical route via lycée professionnel into industrial maintenance or electricity.

Housing
HLM renter, small flat

Social housing rental in a dense city area, prioritizing predictable monthly costs over space or prestige.

Monthly Budget
€2,050 per month
Housing
37%
Food
27%
Shopping
9%
Transportation
8%
Leisure
6%
Savings
5%
Travel
4%
Health
3%
Subscriptions
2%
Budget Breakdown
Housing €650-850

Rent in social housing plus charges, kept stable by avoiding moves.

Food €450-650

Carrefour focused weeks with teenagers on custody weeks.

Shopping €120-250

Tools, small home upgrades, electronics accessories, strongly promo driven.

Transportation €120-220

Local mobility costs, occasional fuel and parking when doing big box retail runs.

Leisure €80-160

Weekend barbecues, occasional OM match related spending.

Savings €50-150

Small buffer, often redirected to planned purchases during promo periods.

Travel €40-120

Low cost ferry trips and short regional outings with the kids.

Health €30-80

Out of pocket items not covered, pharmacy runs.

Subscriptions €20-60

Mobile plan and one or two digital services.

Willing to spend on
  • Kids needs during custody weeks
  • Durable tools and repairs
  • Big ticket purchases when discounts are provable
Reluctant to spend on
  • Full price electronics
  • Unclear warranties and delivery fees
  • Premium branding without measurable benefit
Payment Methods
Debit card, Bank transfer, Cash
~ Credit card, Buy now pay later
Cryptocurrency

He accepts buy now pay later during big promo periods but avoids anything that feels like hidden fees or unclear terms.

What drives his decisions?

75%

of secondhand gift buyers get them online, which matches his habit of validating bargains through platforms before buying

IFOP 2024, France adults
Values
Stability Fairness Public services Practical competence Transparency
Motivations
Stretch the budget without feeling deprived Be a reliable parent Keep the home running smoothly Avoid being taken for a fool
Fears & Barriers
Hidden costs and scams online A purchase that breaks quickly Being judged as cheap Unexpected expenses during custody weeks
Aspirations
A slightly bigger flat in a calmer area More autonomy in DIY and repairs A reliable tech setup without debt
Brand Relationships
  • Trust builds when the deal math is explicit and reproducible
  • He prefers retailers with clear warranties and Click and Collect options
  • He respects brands that publish repairability and parts availability

What cultural context shapes his expectations?

70%

of smartphone replacements are driven by necessity, which aligns with his pragmatic approach to upgrades

Baromètre du numérique 2024
The Proof Driven Deal Hunter

Thierry embodies a Marseille working dad pragmatism: he supports public services, keeps routines, and treats consumption as logistics. He is digitally fluent on mobile but socially anchored in peer communities where credibility is earned by clear explanations, not by image.

Cultural Context Deals as a form of competence

In France, bargain hunting is widely normalized, especially under inflation pressure, but people still expect rules and consumer protections. Thierry channels this into a skill identity: he does not want pity or luxury, he wants the smartest option with proof.

Local Culture Belle de Mai, practical city living

Belle de Mai is dense and functional for everyday errands. Trips to big retail zones are planned, often to La Valentine for electronics and sports gear, turning shopping into a scheduled mission rather than a leisure stroll.

Unwritten Rules No bragging, just receipts

Thierry avoids flashy consumption and dislikes being sold dreams. Social validation comes from sharing useful tips, showing the receipt, and explaining how the discount stack works so others can replicate it.

Cool

Cashback stacking with a clear breakdown · Secondhand for electronics and kids items · Click and Collect for time control · Repair and maintenance subscriptions for appliances

Dated

Flashy branding without specs · Influencer hype with no proof · Hidden delivery fees and vague return rules · Overly complex loyalty schemes

Emerging

AI assisted price comparison and deal finding · Growth of recommerce as a normal default · More buy now pay later during promo peaks · Repairability and spare parts as decision criteria

What are his key lifestyle behaviors?

32%

comment or share other people’s posts daily, so he is more of a forum contributor than a content creator

Baromètre du numérique 2024
🏃 Sports

OM fandom anchors his week, with match nights as social rituals and radio debates as the soundtrack.

Frequency

Weekly, heavier on match weeks

Activities

Football · Casual walking with the kids

Motivations

Belonging and local pride · Stress release · Shared ritual with friends

Orange Vélodrome
✈️ Travel

Short trips are value tested family time, chosen for predictability and low stress logistics.

Frequency

A few day trips per month in warmer seasons

Destinations

Ferry day trips · Nearby coastal towns

Style

Budget planned · Kid friendly

Logistics

Tickets booked when promos are clear

La Méridionale
🎨 Hobbies

DIY is both hobby and self protection against costs, fueled by tutorials and tool comparisons.

Activities

DIY repairs · Tool maintenance · Deal forum posting

Community

Dealabs

Leroy Merlin

Social Life

Social time is home centered and predictable, built around custody weeks and simple hosting.

🍽️ Food

Barbecue at home

Casual pizzeria

Most custody weekends Low to mid
Carrefour Market Marseille Belle de Mai
Drink

Not relevant

🌙 Nightlife

Not relevant

🌿

Signature

He screenshots price histories, writes step by step deal breakdowns, and only presses buy when the logic is airtight.

receipt mindset cashback stacker routine driven peer validated

What social content does he engage with?

62%

read others’ content daily but only 29% share or comment daily, so he stands out by contributing more than most

Baromètre du numérique 2024
high
consumption
Facebook

Uses local groups and bargain communities, asks for real world feedback before buying and shares confirmed deals.

Usage

Daily, short bursts across the day

Content

Local news · Marketplace listings · Group recommendations

Follows
Valérie Damidot Éric Di Meco
Brands
Carrefour Darty Decathlon
medium
consumption
YouTube

Watches DIY and renovation tutorials before attempting repairs, then checks comments for pitfalls.

Usage

Several times a week, often evenings

Content

DIY tutorials · Tool reviews · Home repair walkthroughs

Follows
Robert Longechal LJVS Valérie Damidot
Brands
Leroy Merlin
Low / No Usage

X (Twitter) (Occasional)

What media does he trust?

14.5%

share of audience among 25 to 49 for L'After Foot, making it a high yield placement for football focused reach

RMC ads 2025, 25-49
Podcasts & Radio Audio is his default companion for sports and local life, especially evenings and commutes.
Mainstream
RMC, L'After Foot
Football debate show on RMC, strong reach among adults and sports fans.
RMC, Rothen s'enflamme
Daily football debate show led by Jérôme Rothen on RMC.
France Bleu Provence
Local public radio for Marseille area and Provence, news, culture, and service content.
Niche
Roustan Foot
Independent style football podcast format, commentary driven.
News He wants local and practical updates, plus sports news tied to OM.
Mainstream
France Bleu
Local and regional news network from Radio France, proximity editorial focus.
RMC
Commercial talk and sports station with strong debate formats.
TV & Streaming Video is mainly utilitarian, tutorials and highlights rather than series binges.
Mainstream
YouTube
Global video platform, used for tutorials and how to content.
Niche
LJVS, Laurent Jacquet Vidéo Show
YouTube renovation and trade content creator, building professional turned educator.

Where does he shop?

79.3%

of people aged 45 to 59 bought online in the last 12 months, so he is reachable through e commerce but still wants proof and service

Insee TIC 2024, 45-59
Food

He plans baskets around promotions and avoids waste, preferring formats that keep spending predictable.

Mass Market
Carrefour Market Marseille Belle de Mai
Supermarket
Default weekly shop, especially on custody weeks.
Carrefour Drive Market Marseille Belle de Mai
Grocery drive pickup
Used when time is tight and he wants control over spend.
Niche
Marché de Noailles
Open air market
Spices and fresh items when he wants better value and taste.
Home

He treats home upgrades like projects: research, list, price track, then buy during peak promo windows.

Mass Market
Leroy Merlin
Home improvement retailer
Buys consumables and materials for DIY jobs after watching tutorials.
Cdiscount
E commerce marketplace
Compares aggressively, purchases only when delivery and returns are clear.
Niche
Emmaüs Marseille
Secondhand furniture and home goods
Picks up small furniture and kitchen items at low prices.
Electronics

He will not pay full price if the same spec can be obtained via promo stacking or verified secondhand.

Mass Market
Darty Marseille La Valentine
Electronics and appliances retailer
Prefers for warranty clarity and service, buys during promo events.
Fnac La Valentine
Electronics and cultural retailer
Checks bundles and member pricing, validates with reviews.
Cdiscount
E commerce marketplace
Buys when the price gap is provable and delivery is free.
Niche
Leboncoin
Secondhand marketplace
Searches for used phones, consoles, and tools, negotiates hard.
Cash Express Marseille
Secondhand electronics store
Fallback when he wants a physical check for used electronics.
Sports

Sports spending is emotional but still controlled, he seeks discounts even on team related items.

Mass Market
Decathlon
Sports retailer
Equipment and casual sport items for himself and the kids, promo timed.
Others

He mixes big chains for reliability with secondhand channels for budget leverage.

Mass Market
Carrefour
General retail
One stop errands and promo hunting, especially household essentials.
Fnac
Cultural goods
Games and accessories for teens when discounted.
Niche
Marché aux Puces de Marseille
Flea market
Small tools and odd parts that make DIY cheaper.

How do we reach him effectively?

63%

prefer clear visible promotions like a single percentage off, so complex mechanics reduce trust

BCG 2025, France 18-75
high
effectiveness
Social Media Ads
Facebook Ads in Marseille local deal groups

Matches his habit of peer recommendation and local relevance.

Estimate based on his heavy use of Facebook groups for validation
Radio & Audio
RMC, L'After Foot sponsorship slot 20h to 24h

Reaches him during peak attention on match and debate nights.

RMC audience data supports strong 25-49 reach
Search Ads
Google Search Ads on price and promo code queries

Captures intent when he is already comparing and ready to validate.

Estimate based on mobile first searches and deal mechanics
Display Ads
Retail media banners on Fnac Darty websites

High relevance because he shops those ecosystems for warranty and promo reliability.

Supported by Fnac Darty traffic scale in DEU
medium
effectiveness
Email Marketing
Darty newsletter promo code and Click and Collect reminder

Works if short and concrete, but he may ignore generic blasts.

Estimate based on planned purchases and need for codes
DOOH
JCDecaux screens at Gare Saint Charles metro and tram corridors

Can create awareness but needs a simple call to action and price proof.

Estimate based on dense urban commuting patterns
Tone of Voice
What Works

Plain language, show the math, show the comparison, and publish the full terms. Use step by step deal explanations with screenshots, ratings, and a transparent stack of discount plus cashback plus delivery.

What Fails

Lifestyle aspiration, vague claims like best price, flashy creatives without proof, or hiding shipping and return conditions behind small print.

How does he move through the buying journey?

52%

of French people bought or sold on secondhand sites in the last 12 months, so he will cross shop new vs used every time

Baromètre du numérique 2024
01

Awareness

"Is this actually a good deal or just marketing noise"

Triggers
  • Seen in deal threads
  • Heard a segment around a match
Channels
  • Facebook
  • RMC
  • Google Search
Key Message
Transparent price breakdown with proof and conditions
Barriers
  • No clear discount depth
  • No proof or reviews
02

Consideration

"Can I stack this with cashback and will delivery be reliable"

Triggers
  • Price tracker alert
  • Peer confirms the deal
Channels
  • Deal forums
  • YouTube
  • Retailer sites
Key Message
Step by step explanation: coupon, cashback, delivery, warranty
Barriers
  • Unclear eligibility for cashback
  • Bad return terms
03

Decision

"Final check: total cost and risk"

Triggers
  • Free delivery
  • Click and Collect available
Channels
  • Cdiscount
  • Fnac
  • Darty
  • Leboncoin
Key Message
Final total shown upfront, fast checkout, guaranteed pickup or delivery slot
Barriers
  • Shipping fees at checkout
  • Out of stock
04

Loyalty

"This retailer is safe for my next big buy"

Triggers
  • Smooth returns experience
  • Warranty honored without hassle
Channels
  • Retailer account
  • Facebook groups
Key Message
Service and warranty that save time and money in real life
Barriers
  • Customer service failures
  • Warranty friction
05

Advocacy

"I can help others reproduce this win"

Triggers
  • Clear repeatable mechanics
  • Others confirm success
Channels
  • Dealabs
  • Facebook groups
Key Message
Shareable deal recipe with screenshots and eligibility rules
Barriers
  • Deal is not repeatable
  • Terms too complex

How do we convert him?

79.3%

buy online within 12 months among 45 to 59, so removing friction in checkout and delivery fees is essential

Insee TIC 2024, 45-59
10%
Purchasing Power
70%
Reachability
57%
Conversion
$18-45
Acquisition Cost
Medium
Lifetime Value
High
Competition
Opportunity

Position offers as verifiable optimizations: publish a clean breakdown of discount, cashback, delivery, and warranty. Use proof assets like review excerpts, price history, and clear conditions. Target predictable peaks such as soldes and Black Friday, and build repeat behavior through reminders and stackable benefits rather than brand love.

messaging
strategy
Tone of Voice

Direct, technical, respectful. Treat him like a competent optimizer. Avoid any tone implying he is cheap.

Keywords
promo code cashback price history free delivery Click and Collect extended warranty refurbished secondhand repairability
Messages That Work
  • "Here is the full stack: price, discount, cashback, and final total, with conditions"
  • "Free delivery and clear returns, no surprises at checkout"
  • "Verified customer reviews and a short how to choose guide"
  • "Refurbished option with warranty and battery health details"
What Kills the Deal
  • Hidden delivery fees or unclear returns
  • No proof of discount depth
  • Overpromising performance without specs
  • Pushy urgency without transparency