Privacy Policy

Last updated: January 4, 2026

1. Data Controller

PROMUCAD
29 Quai de Bacalan, 33300 Bordeaux, France
Email: contact@knowyourpersonall.com

2. Data Collected

Data Purpose Legal Basis
First name, Last name Account identification Contract
Email Communication, authentication Contract
Payment data Transaction processing (via Stripe) Contract
Connection logs Security Legitimate interest

3. Data Recipients

  • Stripe: payment processing (PCI-DSS certified)
  • OVH: data hosting (servers in France/EU)

No data is sold to third parties.

4. Data Retention

  • Account data: duration of relationship + 3 years
  • Billing data: 10 years (legal requirement)
  • Logs: 12 months

5. Your Rights (GDPR)

You have the following rights:

  • Access: obtain a copy of your data
  • Rectification: correct inaccurate data
  • Erasure: delete your data
  • Portability: receive your data in a structured format
  • Objection: refuse certain processing

Exercise your rights: contact@knowyourpersonall.com

File a complaint: CNIL (www.cnil.fr)

6. Cookies

The site uses essential cookies for functionality (session, authentication). No advertising cookies are used.

7. Security

  • HTTPS encryption
  • Hashed passwords
  • Secure OVH hosting
  • Payments via Stripe (PCI-DSS)

8. Changes

Any changes will be notified by email. Continued use of the service constitutes acceptance.